Refund Request or Cancellation

Easy Returns Gives Great Customers an Amazing Online Shopping Experience.

15 Day Money Back Guarantee

At CheapSSLsecurity.com your complete satisfaction is our number one priority, and we back that up with our return policy. If anything falls short of your expectations and you're considering cancellation, please e-mail cheapssl-support@sslstore.com or submit a ticket here to discuss your frustrations before completing our online cancelation form.

If you’re not pleased with your purchase from CheapSSLSecurity.com, just contact us within 15 days and we will grant you a refund or replacement. To receive a store credit or refund, the account holder simply completes our online form on their order page. Be advised that a store credit can be processed very quickly, however, a refund usually takes 72 hours to process.

PLEASE NOTE: The 15 Day Money Back Guarantee does not apply to the purchase of subscription products, additional SANs (Subject Alternative Names) due to certain CA limitations, or to fees associated with the purchase and shipping of hardware tokens within an order. Pertaining to subscription products – subject to the terms of your agreement, you can cancel your subscription at any time, and you will continue to have access to the subscription service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial-month subscription periods.

In the event that a certificate was purchased for fraudulent use, the purchaser forfeits the right to a refund/exchange and the SSL Certificate or web security product will be immediately canceled/rejected/revoked.

Multi-Year Certificate Bundle

We now offer 2, 3, 4, 5 & 6 year certificate bundles to give you the lowest possible prices! Here’s how they work:

1. To achieve substantial savings on a per year basis, you can pre-pay for a preferred multi-year bundle.
2. Your certificate will initially be issued to cover the first year. 12 months is the maximum validity period per industry regulation.
3. 30 days before your initial 12-month certificate is set to expire, you will automatically receive a new certificate enrollment link within the customer dashboard free of charge.
4. Using that link, simply regenerate your certificate for that domain (similar to a standard renewal, but without a cost) and all your remaining time in the initial certificate will rollover into the next certificate.
5. We'll send you email reminders when it's time to regenerate/renew/reissue your multi-year bundle certificate. It’s a great way to save on certificates!

The 15 day money back guarantee applies to the original purchase date.